User Guide

■ Payment method

pay by a credit card

VISA, Mastercard, American Express, JCB
・Only one-time payment is available.

electronic payment

Apple Pay, Google Pay, Shop Pay, Amazon Pay

Bank transfer

We will send the bank transfer information to the selected customers by email.

■ Delivery/shipping

You can choose from the following shipping methods.

・Letter pack light 370 yen nationwide [Thickness up to 3 cm, weight up to 4 kg]

(Positioning in the mailbox/Delivery date cannot be specified/No cash on delivery/Free shipping over 11,000 yen including tax)

・Letter pack plus nationwide uniform 520 yen [up to 4 kg in weight]

(Face-to-face delivery / delivery date cannot be specified / no cash on delivery / free shipping over 15400 yen including tax)


If you wish to specify the delivery date and time, please select Yu-Pack.

Kyushu/Hokkaido 1,100 yen
Shikoku 900 yen
China 900 yen
Kinki 800 yen
Hokuriku/Tokai/Shinetsu/Kanto/Tohoku 700 yen
Okinawa 1,150 yen
Designated delivery time (*Yu-Pack)
If you wish to specify the delivery date and time, please enter the desired date and time in the remarks column displayed in the cart.
The specified delivery date can be specified 7 days after the order date. (When ordering on November 1st, the delivery date can be specified from November 8th onwards.)
If you wish to have your order delivered as soon as possible , we recommend that you do not specify a delivery date .
  • in the morning
  • 12:00 - 14:00
  • 14:00 - 16:00
  • 16:00 - 18:00
  • Around 18:00 - Around 20:00
  • Around 19:00 - Around 21:00
  • Around 20:00 - Around 21:00

    ■ Returns, exchanges, and cancellations

    We do not accept cancellations of orders, so we ask for your understanding. In the unlikely event that there is a defect in the product, we will respond as follows.

    If there is a problem with the delivered product

    We make every effort to ensure that the product is delivered, but in the unlikely event that the delivered product is different from what you ordered or is damaged, please contact us within 7 days after the product arrives. increase. After confirming the content, we will promptly respond. Please contact us from "Contact Us".
    Please note that we cannot respond to contact after 8 days after the product arrives.

    at your convenience

    We apologize for the inconvenience , but we do not accept returns, exchanges, or cancellations due to customer's convenience. We appreciate your understanding.

    ■Overseas Shipping

    Items are delivered by EMS of Japan Post.

    • Please check the EMS website for the number of days required for delivery.

    List of Delivery Days

    • In some cases, it may take longer due to the handling system of the destination country.
    • Sorry, we do not ship to countries not listed below.
    • Currently, due to the influence of world conditions, some countries cannot be delivered by EMS. Thank you for your understanding.
    • For details, please check the Japan Post website.

    Service availability by country

    weight China, Korea, Taiwan Asia
    (excluding China, South Korea
    and Taiwan)
    Oceania, Canada, Mexico,
    Middle East, Europe
    United States
    (including overseas territories
    such as Guam)
    Latin America (excluding Mexico), Africa
    within a 500g 1,450 yen 1,900 yen 3,150 yen 3,900 yen 3,600 yen
    within a 600g 1,600 yen 2,150 YEN 3,400 YEN 4,180 YEN 3,900 YEN
    within a 700g 1,750 YEN 2,400 YEN 3,650 YEN 4,460 yen 4,200 yen
    within a 800g 1,900 YEN 2,650 YEN 3,900 YEN 4,740 YEN 4,500 YEN
    within a 900g 2,050 yen 2,900 yen 4,150 YEN 5,020 yen 4,800 YEN
    within a 1,000g 2,200 yen 3,150 YEN 4,400 yen 5,300 YEN 5,100 YEN
    within a 1,250g 2,500 yen 3,500 yen 5,000 yen 5,990 YEN 5,850 YEN
    within a 1,500g 2,800 YEN 3,850 YEN 5,550 YEN 6,600 YEN 6,600 YEN
    within a 1,750g 3,100 yen 4,200 yen 6,150 YEN 7,290 YEN 7,350 YEN
    within a 2,000g 3,400 YEN 4,550 YEN 6,700 YEN 7,900 YEN 8,100 YEN
    within a 2,500g 3,900 YEN 5,150 YEN 7,750 YEN 9,100 yen 9,600 yen
    within a 3,000g 4,400 yen 5,750 YEN 8,800 YEN 10,300 YEN 11,100 YEN

    If you would like to order more than the above, please email us.