User Guide
■ Payment method
pay by a credit card
VISA, Mastercard, American Express, JCB
・Only one-time payment is available.
electronic payment
Apple Pay, Google Pay, Shop Pay, Amazon Pay
Bank transfer
We will send the bank transfer information to the selected customers by email.
■ Delivery/shipping
You can choose from the following shipping methods.
・Letter pack light 370 yen nationwide [Thickness up to 3 cm, weight up to 4 kg]
(Positioning in the mailbox/Delivery date cannot be specified/No cash on delivery/Free shipping over 11,000 yen including tax)
・Letter pack plus nationwide uniform 520 yen [up to 4 kg in weight]
(Face-to-face delivery / delivery date cannot be specified / no cash on delivery / free shipping over 15400 yen including tax)
·Yu-Pack
If you wish to specify the delivery date and time, please select Yu-Pack.
| Kyushu/Hokkaido | 1,100 yen |
| Shikoku | 900 yen |
| China | 900 yen |
| Kinki | 800 yen |
| Hokuriku/Tokai/Shinetsu/Kanto/Tohoku | 700 yen |
| Okinawa | 1,150 yen |
- in the morning
- 12:00 - 14:00
- 14:00 - 16:00
- 16:00 - 18:00
- Around 18:00 - Around 20:00
- Around 19:00 - Around 21:00
- Around 20:00 - Around 21:00
■ Returns, exchanges, and cancellations
We do not accept cancellations of orders, so we ask for your understanding. In the unlikely event that there is a defect in the product, we will respond as follows.
If there is a problem with the delivered product
We make every effort to ensure that the product is delivered, but in the unlikely event that the delivered product is different from what you ordered or is damaged, please contact us within 7 days after the product arrives. increase. After confirming the content, we will promptly respond. Please contact us from "Contact Us".
Please note that we cannot respond to contact after 8 days after the product arrives.
at your convenience
We apologize for the inconvenience , but we do not accept returns, exchanges, or cancellations due to customer's convenience. We appreciate your understanding.
■Overseas Shipping
Items are delivered by EMS of Japan Post.
- Please check the EMS website for the number of days required for delivery.
- In some cases, it may take longer due to the handling system of the destination country.
- Sorry, we do not ship to countries not listed below.
- Currently, due to the influence of world conditions, some countries cannot be delivered by EMS. Thank you for your understanding.
- For details, please check the Japan Post website.
Service availability by country
| weight | China, Korea, Taiwan | Asia (excluding China, South Korea and Taiwan) |
Oceania, Canada, Mexico, Middle East, Europe |
United States (including overseas territories such as Guam) |
Latin America (excluding Mexico), Africa |
| within a 500g | 1,450 yen | 1,900 yen | 3,150 yen | 3,900 yen | 3,600 yen |
| within a 600g | 1,600 yen | 2,150 YEN | 3,400 YEN | 4,180 YEN | 3,900 YEN |
| within a 700g | 1,750 YEN | 2,400 YEN | 3,650 YEN | 4,460 yen | 4,200 yen |
| within a 800g | 1,900 YEN | 2,650 YEN | 3,900 YEN | 4,740 YEN | 4,500 YEN |
| within a 900g | 2,050 yen | 2,900 yen | 4,150 YEN | 5,020 yen | 4,800 YEN |
| within a 1,000g | 2,200 yen | 3,150 YEN | 4,400 yen | 5,300 YEN | 5,100 YEN |
| within a 1,250g | 2,500 yen | 3,500 yen | 5,000 yen | 5,990 YEN | 5,850 YEN |
| within a 1,500g | 2,800 YEN | 3,850 YEN | 5,550 YEN | 6,600 YEN | 6,600 YEN |
| within a 1,750g | 3,100 yen | 4,200 yen | 6,150 YEN | 7,290 YEN | 7,350 YEN |
| within a 2,000g | 3,400 YEN | 4,550 YEN | 6,700 YEN | 7,900 YEN | 8,100 YEN |
| within a 2,500g | 3,900 YEN | 5,150 YEN | 7,750 YEN | 9,100 yen | 9,600 yen |
| within a 3,000g | 4,400 yen | 5,750 YEN | 8,800 YEN | 10,300 YEN | 11,100 YEN |
If you would like to order more than the above, please email us.